General terms & conditions
During our regular business hours, we expect a 2-3 day turnaround. In rare cases, and during the busy holiday season, it could be up to 5 days. We know you are excited, I mean, who isn't excited for new gear? We promise to do everything we can to ensure the quickest possible turnaround.
At this time, we do not offer shipping to destinations outside the Sussex area. Please see the shipping options below.
1. FREE IN-STORE PICKUP
We offer free in-store pickup to help avoid delivery fees altogether. Please select "Free In-store Pickup - Sussex" or "Free In-store Pickup - Alma" (Seasonal: May - Oct) at checkout. If you choose the Sussex option your item will be held at our main store at 597 Main Street, Sussex, N.B. If you select the Alma option your item will be held at 8584 Main Street, Unit 2, Alma N.B.
* Please bring a photo I.D. to collect your purchase.
2. LOCAL DELIVERY
Sussex: $5+tax flat rate
* Please choose "Local Delivery - Sussex" option at checkout.
3. ATLANTIC CANADA DELIVERY
Please stay tuned while we work on a seamless process for delivery throughout Atlantic Canada. In the meantime, please do not hesitate to contact us prior to purchase to see if we can work something out.
Sorry, no cash refunds. Outdoor Elements Inc. will accept, for return or exchange, items that are in new condition, unworn, unaltered and free of damage, including original tags, within 30 days of purchase. Anything purchased from our 'Sale Rack' is considered a final sale.
See the most common questions that have been asked in our FAQ's